Privacy Policy for Mitolyn
Website: https://mitolyens.com
Company Name: Mitolyn
Thank you for choosing to be part of our community at Mitolyn. We value your privacy and are committed to protecting your personal information. This policy describes how we collect, use, disclose, and safeguard your information when you visit our website and purchase our products.
1. Information We Collect
We may collect and process the following types of information:
a. Personal Information
Contact details: name, email address, phone number.
Payment/billing information when you make a purchase.
Shipping address if you order physical products.
Order details (products purchased, date, quantity).
b. Non-Personal / Technical Information
Device and browser information (device type, operating system, browser).
IP address.
Usage data: pages visited, time on page, clicks, how you navigate the site.
Cookies and similar technologies.
2. How We Use Your Information
We use your personal and non-personal data to:
Provide, process, and fulfill your orders (billing, payment processing, shipping).
Communicate with you (order confirmations, customer service, updates).
Improve our website, offerings, and user experience.
Analyze trends, track usage, and monitor site performance.
Send marketing and promotional materials, if you’ve opted in.
Ensure security and prevent fraud.
3. Legal Basis for Processing (where applicable)
Where required by law (for example under GDPR), we rely on:
Your consent (for marketing communications, cookies where needed).
Performance of a contract (for fulfilling orders).
Legal obligations (tax, record-keeping).
Legitimate interests (e.g. improving services, fraud prevention)
4. Cookies and Similar Technologies
We use cookies and tracking technologies to:
Recognize you on return visits.
Remember preferences and settings.
Analyze site usage and improve site functionality.
Run targeted advertising (where applicable).
You can control and delete cookies via your browser settings. Disabling cookies may limit some features of the site.
5. Sharing Your Information
We may share your information with:
Service providers who help us operate our business (e.g., payment processors, shipping companies, customer support).
Third-parties for marketing or advertising (only with your consent where required).
Law enforcement or regulatory bodies if required by law.
To a buyer or successor in case of a merger or sale of assets.
We do not sell personal information to third-party marketers.
6. Data Retention
We retain your personal data:
As long as necessary to fulfill the purposes for which it was collected (e.g., to deliver orders).
As long as required by applicable laws or regulations (e.g., tax or accounting laws).
If you request deletion, we’ll securely remove or anonymize your data, unless we need to retain it for legal reasons.
7. Data Security
We use reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. These may include secure servers, encryption of data in transit, access controls.
However, no transmission over the Internet or method of storage can be guaranteed to be 100% secure.
8. Your Rights
Depending on your location, you may have rights such as:
Access to your personal data.
Correction or deletion of your personal data.
Restriction of or objection to certain processing.
Withdrawal of consent (for marketing, cookies).
Data portability.
To exercise these rights, contact us at the address below. We will respond consistent with applicable laws.
9. Children’s Privacy
Our services are not directed to children under 18. We do not knowingly collect personal information from minors. If we discover we have inadvertently collected such data, we will take steps to promptly delete it.
10. International Transfers
If you are outside the United States (or other host country), your personal information may be transferred to, used, and stored on servers located in the U.S. or other jurisdictions. We take steps to ensure that such transfers comply with applicable data-protection laws.
11. Changes to This Privacy Policy
We may update this policy from time to time. When we do, we will post the new version on this page with a revised "Effective Date." We encourage you to review this policy periodically.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact:
Mitolyn
Email: Support@mitolyn.com